Fernando Haddad: When he sits with me to sort things out, he sees that I am a dedicated person who studies his case and tries to provide the best course of action.
Fernando Haddad: Dissuading a person from that rigidity they often have takes time.
That's why we grow, but we don't reach 51%.
Fernando Haddad: So my role is to move from 45% to 51%.
Fernando Haddad: It's not automatic; it's something that requires a lot of conversation.